Ibaan Municipal Social Welfare and Development Office, led by Mrs. Irene Torres, has recently passed the “Baseline Assessment of Local Social Welfare Development Office Functionality” conducted by DSWD Field Office Region 4-A representatives Ms. Arlene B. Gonzaga and Ms. Bernadette M. Manalili.
For two consecutive days from October 28 to 29, Ms. Gonzaga and Ms. Manalili intensely took turns in assessing and analyzing the documents of Ibaan MSWD to determine if the latter is able to satisfy the standards and requirements established by DSWD in order for them to be considered functional.
In its basic sense, a government office is “functional” if it’s able to perform its duties and responsibilities, and obligations to the public at satisfactory level even in the presence of limited resources. And based on the results of the assessment, Ibaan MSWD made it.
The DSWD guidelines in assessing the functionality of local SWDO are based on the following laws and policies:
- Republic Act No. 7160 of 199 or The Local Government Code of 199, Rule V, Art. 24, (A);
- Republic Act No. 9433 of 2007 or An Act Providing for a Magna Carta of Social Workers or the Magna Carta for Public Social Workers
- Executive Order 292 (Administrative Code of 987), Title XVI, Section 3; and
- Executive Order 22 Series of 2003
Standards For The Assessment Of Functionality Of LSWDOS
As per DSWD Memorandum Circular No. 6, Series of 2014, four work areas for assessment of the functionality of an office are established. These are as follows:
- Administration and Organization. The LSWD must have available written policies on the implementation of the SWD programs and services. Organizational and Management structure is set and observed in the office. Plans developed are also recognized and ncluded in the overall plan of the LGU. Policies on the Financial and Material management are drawn and observed with the corresponding supporting documents. Staffs hired are based on the core competencies set and the tasks assigned.
- Program Management. The Social Protection and Development Report are used as basis for situational assessment. The implementation of the needed social welfare and development programs and services is matched with the priority issues and problems per situation as assessed. Monitoring and Evaluation is in place and is conducted on a regular basis. The residential care and community-based centers are managed and operated based on the set standards for accreditation of the services. The LSWD Officer has an active role and contributes functionality of the Local Council for the Protection of Children and of Disaster Risk Reduction and Management Council.
- Case Management. Caseloads of the staff are kept based on the set standards. Handlings of cases are based on the case management process. Documents and records related to the cases handled are kept in accordance to written policies to ensure the confidentiality of clients.
- Physical Structures. The Office is easily identified and is accessible to clients. It has the basic utilities and furnishing needed in the operations of the office such as equipment, different means of communication, and others.
Each work areas are provided with specific indicators as enumerated in the “Tool For The Assessment Of The Functionality Of LSWDOS”.
As per assessment, LSWDOS are to be categorized as “Partially Functional”, “Functional”, and “Fully Functional. These are based on the points earned as per work area. And based on the findings of assessors from Region 4-A, Ibaan MSWD falls under the category of being “Functional”, with a total score of 109 out of 163.
The scores were given based on the documents presented by Ibaan MSWD of its activities and functions performed within a certain time frame. Recommendations were also given by DSWD R4-A assessors intended to further improve Ibaan MSWDO performance in the delivery of its services to the community.
Despite shortcomings in some areas, the assessors also highlighted Ibaan MSWDO’s Best Practices. These include:
- Approved AO No. 2013-09 “Reorganizing The Municipal Council For The Protection Of Children (MCPC)
- All Barangays With Approved Pamapangasiwaang Utos 2014-003 “Pagtatag Ng BCPC.
- 26 DCCs/DCWs or 100% Valid Accreditation Certificate.
And more importantly, Ibaan MSWDO was praised by the assessors for their Transparency Of Transactions Posted On Visible Areas, which is still considered as the office’s best practice.